Shipping policy

Effective Date: 02/06/2023

This Shipping Policy governs the manner in which Nakhreli.com ("we," "us," or "our") handles shipping and delivery of products purchased through the Nakhreli.com website (the "Website"). We are committed to providing a reliable and efficient shipping service to ensure prompt delivery of your purchased items. This policy applies to all products sold on our Website.

1. Shipping Methods

We offer shipping services through reputable carriers to ensure the safe and timely delivery of your products. The specific carrier(s) used for shipping will depend on various factors, including the destination and the type of product being shipped.

2. Shipping Timeframe

We strive to process and ship orders promptly to minimize delivery time. Our estimated shipping timeframe is within 2-3 business days from the date of order confirmation. However, please note the following details:

- The shipping timeframe is an estimate and may vary depending on factors beyond our control, such as unforeseen delays with the shipping carrier or customs clearance procedures.
- Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Costs

Shipping costs may vary depending on factors such as the weight, dimensions, and destination of the package. The applicable shipping charges will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

4. Order Tracking

Once your order has been shipped, we will provide you with a tracking number and the necessary information to track your package. You can use this tracking number to monitor the progress of your shipment through the carrier's website or tracking portal. Please note that tracking information may take some time to be updated by the carrier.

5. International Shipping

We offer international shipping to select destinations. However, please be aware that international shipments may be subject to additional customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient, and we recommend contacting your local customs office for further information before placing an international order.

6. Address Accuracy

It is your responsibility to provide accurate and complete shipping information during the checkout process. Please ensure that the shipping address is correct, including any relevant apartment, suite, or unit numbers. We will not be held liable for any delays or delivery issues resulting from incorrect or incomplete shipping information provided by you.

7. Delivery Issues

While we strive to ensure a smooth delivery process, occasionally, unforeseen issues may arise. If you encounter any delivery-related problems, such as non-delivery, damaged items, or incorrect items, please contact our customer support team at sales@nakhreli.com. We will work diligently to resolve the issue and provide appropriate assistance.

8. Contacting Us

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact us using the following information:

Email: sales@nakhreli.com
Address: Bilaspur, CG, India