FAQs
Welcome to the Billing FAQ page of Nakhreli.com. Here, we have compiled a list of frequently asked questions regarding the billing process and related inquiries. If you have any additional questions or concerns, please don't hesitate to contact us using the following details:
Phone: +91 74772 35001
Email: info@nakhreli.com
Address: Rama Magneto, Bilaspur, CG, IN, 495001
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. During the checkout process, you will be presented with the available payment options.
Q: Is it safe to make a payment on your website?
A: Yes, absolutely. We take the security of your financial information seriously. We utilize secure payment gateways to ensure the safety and confidentiality of your payment details. Our website is also protected by SSL encryption for secure browsing.
Q: Do you offer Cash on Delivery (COD)?
A: Currently, we do not offer Cash on Delivery as a payment option. However, we provide multiple secure online payment methods for your convenience.
Q: Can I cancel or modify my order after it has been placed?
A: Once an order has been successfully placed, it enters the processing phase. We strive to process orders promptly, which may limit the window for cancellations or modifications. However, please reach out to our customer support team as soon as possible, and we will do our best to assist you.
Q: Will I receive an invoice for my purchase?
A: Yes, you will receive an invoice via email once your order has been confirmed. The invoice will include details such as the products or services purchased, quantities, prices, applicable taxes, and any other relevant information.
Q: Are the prices on your website inclusive of taxes?
A: The prices listed on our website are exclusive of taxes unless stated otherwise. During the checkout process, any applicable taxes, such as Goods and Services Tax (GST), will be calculated and added to the total amount.
Q: What if I receive a damaged, defective, or incorrect product?
A: We apologize for any inconvenience caused. If you receive a damaged, defective, or incorrect product, please contact our customer support team within 7 days of delivery. We will guide you through the return process and provide a suitable solution, which may include a replacement, refund, or store credit.
Q: How long does it take to process a refund?
A: Once a refund has been approved, it may take up to 7-10 business days for the refunded amount to reflect in your original payment method. However, please note that the exact processing time may vary depending on your bank or financial institution.
We hope this FAQ section has addressed your billing-related queries. If you need further assistance, please don't hesitate to reach out to us using the provided contact information. We are here to help ensure a smooth and satisfactory shopping experience at Nakhreli.com.
Thank you for choosing Nakhreli.com. We appreciate your support!
Warm regards,
The Nakhreli.com Team
Phone: +91 74772 35001
Email: info@nakhreli.com
Address: Rama Magneto, Bilaspur, CG, IN, 495001
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. During the checkout process, you will be presented with the available payment options.
Q: Is it safe to make a payment on your website?
A: Yes, absolutely. We take the security of your financial information seriously. We utilize secure payment gateways to ensure the safety and confidentiality of your payment details. Our website is also protected by SSL encryption for secure browsing.
Q: Do you offer Cash on Delivery (COD)?
A: Currently, we do not offer Cash on Delivery as a payment option. However, we provide multiple secure online payment methods for your convenience.
Q: Can I cancel or modify my order after it has been placed?
A: Once an order has been successfully placed, it enters the processing phase. We strive to process orders promptly, which may limit the window for cancellations or modifications. However, please reach out to our customer support team as soon as possible, and we will do our best to assist you.
Q: Will I receive an invoice for my purchase?
A: Yes, you will receive an invoice via email once your order has been confirmed. The invoice will include details such as the products or services purchased, quantities, prices, applicable taxes, and any other relevant information.
Q: Are the prices on your website inclusive of taxes?
A: The prices listed on our website are exclusive of taxes unless stated otherwise. During the checkout process, any applicable taxes, such as Goods and Services Tax (GST), will be calculated and added to the total amount.
Q: What if I receive a damaged, defective, or incorrect product?
A: We apologize for any inconvenience caused. If you receive a damaged, defective, or incorrect product, please contact our customer support team within 7 days of delivery. We will guide you through the return process and provide a suitable solution, which may include a replacement, refund, or store credit.
Q: How long does it take to process a refund?
A: Once a refund has been approved, it may take up to 7-10 business days for the refunded amount to reflect in your original payment method. However, please note that the exact processing time may vary depending on your bank or financial institution.
We hope this FAQ section has addressed your billing-related queries. If you need further assistance, please don't hesitate to reach out to us using the provided contact information. We are here to help ensure a smooth and satisfactory shopping experience at Nakhreli.com.
Thank you for choosing Nakhreli.com. We appreciate your support!
Warm regards,
The Nakhreli.com Team
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